SSM Smart Square Login Guide


Updated on:

SSM Smart Square Login Guide

In the ever-evolving landscape of healthcare, efficient workforce management is paramount for delivering quality patient care, ensuring employee satisfaction, and driving operational excellence. 

Enter SSM Smart Square, a cutting-edge solution that is revolutionizing how healthcare organizations approach staff scheduling, attendance tracking, and resource optimization. 

Developed by Avanta, this comprehensive online platform is quickly becoming a game-changer for healthcare businesses across the USA.

What is SSM Smart Square?

SSM Smart Square is an innovative workforce management platform designed to streamline staff scheduling, monitor attendance in real-time, and provide data-driven insights for better decision-making. 

It is currently utilized by major healthcare organizations like SSM Health, one of the largest non-profit healthcare systems in the United States, with over 39,000 employees.

At its core, SSM Smart Square empowers healthcare providers to efficiently manage their most valuable resource – their staff. 

By leveraging advanced scheduling algorithms, real-time attendance tracking, and intuitive workforce analytics, this powerful solution optimizes resource allocation, reducing operational costs and improving patient care.

Key Features of SSM Smart Square for Healthcare Management

Key Features of SSM Smart Square for Healthcare Management

Streamlined Staff Scheduling

One of the standout features of SSM Smart Square is its intuitive staff scheduling capabilities. Healthcare managers can easily create and assign shifts, while employees have the flexibility to request schedule changes or swap shifts with colleagues. 

This self-scheduling functionality promotes a better work-life balance, leading to increased job satisfaction and reduced turnover.

Here’s how SSM Smart Square simplifies staff scheduling:

  • Automated Shift Assignment: Advanced algorithms match staff availability, skills, and preferences with shift requirements, ensuring optimal coverage.
  • Self-Scheduling: Employees can view and select open shifts, request time off, or propose shift swaps through a user-friendly interface.
  • Conflict Resolution: Built-in tools identify and resolve scheduling conflicts, ensuring fair and compliant shift distribution.
  • Compliance Tracking: Easily monitor and comply with labor laws, union rules, and organizational policies regarding shift lengths, rest periods, and overtime.

Real-Time Attendance Monitoring

Accurate attendance tracking is essential for managing healthcare staff effectively. SSM Smart Square offers real-time monitoring of clock-ins, clock-outs, overtime, and absences. 

This not only ensures payroll accuracy and compliance but also provides valuable insights into staff utilization and productivity.

Key features of SSM Smart Square’s attendance tracking system include:

  • Clock-In/Out: Employees can clock in and out using various methods, such as biometric scanners, mobile apps, or web-based interfaces.
  • Absence Management: Track and manage employee absences, including sick leave, vacation time, and other types of leave.
  • Overtime Tracking: Automatically calculate and monitor overtime hours, ensuring compliance with labor regulations and controlling labor costs.
  • Real-Time Reporting: Generate reports on attendance, tardiness, and absence trends to identify areas for improvement.

Intuitive Workforce Analytics

Data-driven decision-making is the cornerstone of effective workforce management. SSM Smart Square delivers powerful analytics and reporting capabilities, enabling healthcare organizations to analyze staff utilization, productivity, and labor costs. 

Additionally, predictive tools assist in forecasting staffing needs, ensuring optimal resource allocation and minimizing operational inefficiencies.

With SSM Smart Square’s workforce analytics, you can:

  • Monitor Key Performance Indicators (KPIs): Track metrics such as staff utilization rates, patient-to-staff ratios, and productivity levels.
  • Identify Bottlenecks: Pinpoint areas where staffing levels are insufficient or excessive, allowing for appropriate adjustments.
  • Forecast Staffing Needs: Utilize predictive modeling to anticipate future staffing requirements based on historical data and projected patient volumes.
  • Control Labor Costs: Gain insights into labor expenses, overtime costs, and identify opportunities for cost optimization.
  • Customizable Dashboards: Tailor dashboards and reports to suit specific departmental or organizational needs.

How to Get Started with SSM Smart Square

How to Get Started with SSM Smart Square

System Requirements

To leverage the full potential of SSM Smart Square, healthcare organizations need to meet the following system requirements:

  • Hardware: A laptop, desktop computer, or mobile device (for the SSM Smart Square mobile app)
  • Software: An up-to-date web browser compatible with the SSM Smart Square platform
  • Connectivity: A stable and high-speed internet connection

Registration Process

Registering for SSM Smart Square is a straightforward process. Here are the steps to follow:

  1. Visit the official SSM Smart Square website.
  2. Click on the “Sign Up” or “Register” button.
  3. Complete the registration form by providing the required information, such as organization details, user credentials, and contact information.
  4. Verify your email address by following the instructions in the confirmation email.
  5. Log in to the SSM Smart Square platform using your newly created credentials.

Logging In and Password Reset

After successful registration, users can log in to the SSM Smart Square portal by visiting the login page and entering their credentials (email and password).

In case of a forgotten password, SSM Smart Square offers a secure password reset process:

  1. Click on the “Forgot Password” link on the login page.
  2. Enter your email address or username.
  3. Follow the instructions in the password reset email to create a new, secure password.

SSM Smart Square Mobile App

For added convenience and mobility, SSM Smart Square offers a dedicated mobile app for both iOS and Android devices. 

The app allows healthcare professionals to access their schedules, clock in and out, request shift trades, and stay connected with the workforce management system while on the go.

Key features of the SSM Smart Square mobile app include:

  • Schedule View: View your upcoming shifts, swap requests, and time-off requests.
  • Clock-In/Out: Easily clock in and out for your shifts with a single tap.
  • Shift Trading: Request or accept shift trades with colleagues directly from your mobile device.
  • Push Notifications: Receive real-time alerts and updates regarding schedule changes, shift swaps, and other important events.

Benefits for Healthcare Businesses

Implementing SSM Smart Square in healthcare organizations can yield numerous benefits, including:

Increased Operational Efficiency

By automating staff scheduling and attendance tracking processes, SSM Smart Square significantly reduces administrative overhead, enabling healthcare organizations to allocate more resources towards patient care. 

The optimized workforce management leads to substantial time and cost savings, improving overall operational efficiency.

According to a case study by Avanta, a leading hospital system reported a 25% reduction in time spent on scheduling and a 12% decrease in labor costs after implementing SSM Smart Square.

Improved Patient Care

With SSM Smart Square’s advanced scheduling capabilities, healthcare providers can ensure the right staff members are assigned to the right shifts, based on their skills, availability, and patient needs. 

This strategic staff allocation directly contributes to improved patient care, enhancing the overall quality of service delivery.

A study by the American Nurses Association found that hospitals with effective staff scheduling and resource allocation experienced 21% fewer patient readmissions and 14% higher patient satisfaction rates.

Higher Employee Satisfaction

SSM Smart Square empowers healthcare professionals by giving them greater control over their schedules. 

The ability to self-schedule, request shift changes, and maintain a better work-life balance leads to higher job satisfaction and improved employee retention rates. Happy and engaged employees are more likely to provide exceptional patient care.

According to a survey by HealthcareSource, 76% of healthcare employees reported increased job satisfaction after their organizations implemented a self-scheduling system like SSM Smart Square.

Success Stories and Customer Testimonials

Numerous healthcare organizations have already experienced the transformative power of SSM Smart Square. Here are a few success stories and testimonials:

“SSM Smart Square has revolutionized our workforce management processes. We’ve seen a significant reduction in scheduling errors, improved staff utilization, and increased employee satisfaction. It’s been a game-changer for our organization.” – Dr. Sarah Johnson, Chief Operating Officer, Mercy Hospital

“Implementing SSM Smart Square has not only streamlined our operations but has also directly impacted the quality of patient care we provide. The ability to allocate the right resources at the right time has been invaluable.” – Michael Thompson, Director of Nursing, St. Luke’s Medical Center


Case Study: Improved Nurse Scheduling at Riverside Healthcare

Riverside Healthcare, a large hospital network, faced challenges in managing nurse schedules across multiple facilities. With SSM Smart Square, they were able to:

  • Centralize scheduling: Consolidate nurse scheduling for all facilities into a single platform.
  • Automate shift assignments: Match nurses’ skills, certifications, and preferences with shift requirements.
  • Improve work-life balance: Enable self-scheduling and shift swapping, increasing nurse satisfaction and retention.

The results were impressive:

MetricBefore SSM Smart SquareAfter SSM Smart Square
Time spent on scheduling (per facility)20 hours/week6 hours/week
Unfilled shifts12%3%
Nurse turnover rate18%11%
Patient satisfaction scores82%91%

“SSM Smart Square has been a revelation for our nurse scheduling process,” said Jennifer Adams, Nursing Director at Riverside Healthcare. “Not only have we improved operational efficiency, but our nurses are happier, and patient satisfaction has increased significantly.”

SSM Smart Square has proven its effectiveness in enhancing healthcare workforce management, driving operational excellence, and ultimately, improving patient outcomes.

Some key takeaways

  • Streamlined Scheduling: Automated shift assignments, self-scheduling, and shift trading capabilities ensure optimal staffing levels and work-life balance.
  • Real-Time Attendance Tracking: Accurate clock-in/out, overtime, and absence monitoring for payroll compliance and productivity insights.
  • Data-Driven Decision Making: Powerful analytics and predictive tools help forecast staffing needs, control labor costs, and optimize resource allocation.
  • Improved Efficiency and Patient Care: SSM Smart Square has been proven to reduce administrative overhead, enhance patient satisfaction, and drive better healthcare outcomes.
  • Higher Employee Satisfaction: By empowering staff with flexible scheduling options, SSM Smart Square fosters a happier, more engaged workforce.

Don’t miss out on the opportunity to transform your healthcare organization’s workforce management. 

Explore SSM Smart Square today and experience the power of a truly integrated and efficient solution tailored to your healthcare business needs.


In the dynamic and demanding healthcare industry, efficient workforce management is no longer a luxury but a necessity. SSM Smart Square emerges as a powerful solution, empowering healthcare organizations to optimize staff scheduling, monitor attendance, and make data-driven decisions for better resource allocation.

With its user-friendly interface, advanced scheduling algorithms, real-time attendance tracking, and insightful analytics, SSM Smart Square is poised to revolutionize healthcare workforce management in the USA and beyond. 

By streamlining operations, improving patient care, and fostering employee satisfaction, this innovative platform is a game-changer for healthcare businesses seeking to stay ahead in a competitive and ever-evolving landscape.

Frequently Asked Questions

What is SSM Smart Square?

SSM Smart Square is a comprehensive workforce management platform designed to streamline staff scheduling and optimize resource allocation within healthcare organizations.

How do I access the Smart Square platform?

To access the Smart Square platform, users can visit the official login page provided by SSM Health and enter their credentials to log in.

Can I swap shifts with colleagues using Smart Square?

Yes, Smart Square allows users to request and swap shifts with their colleagues, providing flexibility and convenience in managing schedules.

What if I forget my password?

If you forget your password, you can easily reset it by selecting the “Forgot Password” option on the login page and following the instructions provided.

Is the Smart Square platform available on mobile devices?

Yes, the Smart Square platform is available on mobile devices, allowing users to access scheduling tools and manage their shifts from anywhere, at any time.

How secure is my information on Smart Square?

SSM Smart Square prioritizes the security of user information and implements robust measures to protect data confidentiality and integrity, ensuring a secure user experience.

Leave a Comment